WhatsApp API’s  Voice Call Feature: Why It’s a Big Deal

Meta just made WhatsApp even better now you can make Voice Calls using the WhatsApp API! This update is a major advance for businesses looking to connect with their customers faster and easier.

Why Should You Care?

WhatsApp has over 2 billion users and 98% of messages are read that’s huge!
Now with voice calls, businesses can talk directly to their customers instead of just texting back and forth.

Where Is WhatsApp Voice API Available?

The WhatsApp Voice API feature is being rolled out in selected countries where WhatsApp Business API services are supported. Key regions include:

🌍 United States
🇬🇧 United Kingdom
🇮🇳 India
🇧🇷 Brazil
🇮🇩 Indonesia
🇲🇽 Mexico
🇹🇷 Turkey
…and several other major markets. Businesses in these regions can start leveraging the new feature immediately.

Why Voice Calls Are Awesome

Quick Chats: No waiting for replies — just call and sort things out fast.

Stronger Connections: A real voice builds trust better than text.

Boost Sales: Explain offers clearly and answer questions instantly.

Smart Follow-Ups: Combine calls with WhatsApp chatbots for easy reminders.

Emergency Support: Quickly resolve urgent issues by speaking directly to customers.

Language Convenience: Easier to connect with customers who may struggle with text communication.

Personalized Service: Deliver tailored advice or product suggestions over a quick call.

How Can Businesses Use This?

Sales Teams: Call leads directly to close deals faster.

Customer Support: Solve issues quickly with a quick chat.

Reminders: Confirm appointments or send reminders.

Feedback Collection: Talk to customers directly to gather insights.

Follow-Up on Abandoned Carts: Reconnect with potential buyers and recover lost sales.

Event Promotions: Call VIP customers with exclusive event details or invites.

How to Start Using WhatsApp Voice API

Connect the API: Link it to your CRM or platform.

Set Triggers: Automate follow-up calls after specific actions.

Follow Meta’s Rules: Stick to their guidelines to avoid issues.

Train Your Team: Ensure your staff knows how to handle voice interactions effectively.

Pro Tip: Combine Voice Calls with Automation

Use voice calls and automated WhatsApp messages together to stay in touch with customers after your chat.

Why Now’s the Best Time to Try It

Businesses already using voice calls with WhatsApp are seeing 3x better engagement rates. Don’t miss out on this powerful new tool!

Want to Boost Your WhatsApp Marketing?

Botman can help you set up and automate WhatsApp voice calls to grow your business.