Top 10 WhatsApp business API Tools

What if we told you that there’s a  businessApi tool used by over 1/3 billion people worldwide, and it’s right at your fingertips?

WhatsApp is not just an instant messaging platform—it is a revolution for businesses. But to achieve its full potential, you do need the correct tools.

In this post, we will share with you the Ultimate 10 WhatsApp business tools that will truly change (for the better) the way you engage customers and drive results in 2025.

1.WATI:

You can take Your WhatsApp BusinessAPI to The Next Level pass WATI is a WhatsApp Business API platform that allows businesses to automate customer communication, marketing, and support on WhatsApp.

Key Features:

Team Inbox:You can Enable multiple team members to engage on each customer conversation.

Automation Workflows: You can Create automated responses and messages.

Broadcast Messaging: You can Broadcast messages to groups/segments.

Click-to-WhatsApp Ads: You can get leads directly to your WhatsApp.

Analytics: You can identify what works, improve strategies.

Pricing: Free trial, different paid plans.

WATI is ideal for scaling WhatsApp marketing and customer service for businesses.

2.Gallabox:

Gallabox an WhatsApp businessAPI tool that assist businesses with sales & marketing efforts through the app. It offers features like automated chatbots, bulk WhatsApp broadcasts, and easy payment collection within WhatsApp itself.

Key Features:

No-Code Chatbot Builder: You can Automate workflows without writing a single line of code.

Shared Team Inbox You can collaborate seamlessly with your team members using a shared inbox for efficient team management of customer interactions.

WhatsApp Broadcasts: You can Broadcast bulk messages to specific customer segments.

Click-to-WhatsApp Ads: You can Send leads directly to your WhatsApp.

WhatsApp Payments: With this feature, you can receive payments directly into your conversations.

Pricing: Also has a free trial, pricing on request.

Gallabox is the best solution for businesses who wants to automate and scale their WhatsApp marketing.

3.Direct7 Networks:

D7 Networks is a top global provider of cloud-based communication services, offering businesses a seamless and secure WhatsApp Business API integration for enhanced customer engagement. With a reliable infrastructure and industry-standard security, D7 Networks ensures smooth communication between businesses and customers.

Key Features:

Automated Messaging: Enhance efficiency with automated replies to common inquiries.

Two-Way Communication: Facilitate instant interaction between businesses and customers.

Multi-Agent Access: Multiple agents can respond to inquiries simultaneously for faster support.

Analytics & Reporting: Gain insights into message delivery, open rates, and customer interactions.

Template Messages: Use pre-approved templates for notifications and alerts.

Secure Messaging: Enjoy continuous encryption for secure communication.

Integration: Easily integrate with existing CRMs and tools for streamlined operations.

Scalability: Expand your messaging system as your business grows.

Customer Segmentation: Send personalized messages to targeted customer segments

D7 Networks is perfect for businesses looking for a reliable, scalable, and secure platform to enhance customer engagement through WhatsApp.

4.Interakt:

Interakt is a WhatsApp Business API platform that allows your businesses to engage and market their transactions seamlessly. It provides you a set of tools to automate customer support, run marketing campaigns, and manage sales on WhatsApp.

Key Features:

Automated Customer Support:  You can replace customer support reps with AI-powered bots that respond to customers in real time, increasing satisfaction.

Marketing Campaigns:  You can run one-time or recurring WhatsApp campaigns to send personalized messages to customers.

Click-to-WhatsApp Ads: You can use Click-to-WhatsApp Ads (CTWAs) on Facebook and Instagram, enabling your customers to engage with your business directly through conversations.

Shared Team Inbox: You can collaborate seamlessly with your team members using a shared inbox for efficient team management of customer interactions.

Analytics: You can track campaign performance and customer interactions with detailed analytics for optimizing strategies.

Pricing:Interakt has several pricing plans based on different business requirements and also a free trial to test out its features.

 Interakt is a great platform for businesses that want to use WhatsApp for marketing, sales, and customer support. With its intuitive interface and robust feature set, it’s a powerful tool for improving customer engagement and streamlining business processes.

5.AiSensy:

AiSensy is a WhatsApp Business API platform that allows your businesses to automate their customer interaction, sales, and payment all through WhatsApp.

It uses the WhatsApp Businessn API for seamless interactions.

Key Features:

Broadcast Messaging: you can engage with mass audiences via promotional content.

Click-to-WhatsApp Ads — you can bring leads directly into WhatsApp on social media ads.

AIChatbots: It provides 24/7 support to customers and automate responses.

Payments: Receive payments directly within WhatsApp chats.

Forms & WebViews: Gather information and display content directly into conversations.

Pricing: Free plan; paid plans for additional features.

AiSensy is best for you for WhatsApp marketing & customer support automations.

6.Ameyo:

 An all-in-one customer engagement platform, built on the WhatsApp Business API for improved communication, marketing, and support towards businesses.

Key Features:

Two-Way Communication: You can enable real-time conversations with customers, allowing timely support and personalized interactions.

Rich Media Support:  You can enhance customer interactions by sending multimedia messages, including images, videos, PDFs, and others.

Quick Replies: You can create quick replies to address frequently asked questions instantly.

Analytics and Reporting: You can track and analyse customer interactions to gather insights and improve engagement strategies.

Pricing:Ameyo has pricing plans for different business requirements. 

Ameyo has made WhatsApp into a powerful marketing, sales and customer support channel for businesses, with a strong suite of tools. Due to its easy-to-use interface and extensive features, it becomes a great asset to improving customer engagement and streamlining the business process.

7.Brevo

Brevo is an all-in-one business API platform that helps your business manage customer relationships on all channels including email, SMS and chat.

Key Features:

Email Marketing: With a drag-and-drop editor, you can create and send emails that automatically adjust to all screens.

SMS & WhatsApp Campaigns: You can Send SMS and WhatsApp messages to customers.

Marketing Automation: Workflow automation to proactively engage customers.

CRM: You can manage customer data and interactions effectively.

Transactional emails: You can order confirmations, invoices, and other transactional messages.

Forms & Landing Pages: You can build forms & landing pages to collect leads.

Analytics: You can track the success of your campaigns with in-depth reports.

Price:Brevo has a free plan with limited features, and paid plans  that unlock advanced features and increased sending limits.

Brevo is a flexible marketing platform for businesses looking to improve customer engagement across numerous channels. It is a versatile tool for effective marketing campaigns, with a user-friendly interface and comprehensive features.

8.Novochat:

 NovoChat is a chat Business API platform designed to enhance customer engagement for e-commerce businesses through messaging apps.

Key Features:

Multi-Channel Integration: You can manage customer interactions across various messaging platforms from a unified inbox.

Automated Messaging: You can set up automated responses and chatbots to handle common queries, ensuring prompt and consistent communication

Broadcast Messaging: You can send personalized bulk messages to customer segments, promoting products, services, or updates effectively.

Website Widget: You can add a multi-channel website widget or WhatsApp chat button to capture leads and initiate conversations directly from your website.

Analytics: You can monitor campaign performance and customer interactions with detailed analytics to optimize strategies.

Pricing:NovoChat offers various pricing plans to suit different business needs, including a free trial to explore its features. 

NovoChat provides a comprehensive suite of tools for businesses looking to leverage messaging platforms for marketing, sales, and customer support. Its user-friendly interface and robust features make it a valuable asset for enhancing customer engagement and streamlining business operations.

9. Doubletick:

DoubleTick WhatsApp Business API and Sales Tool — Streamline your WhatsApp marketing and sales process with DoubleTick.

Key Features:

Bulk Messaging: Send personalized broadcasts to unlimited contacts.

Shared Inbox: Use a single WhatsApp number to work with your team.

Automated Campaigns: Set messages up to go out, automate responses.

Analytics: Get insights to analyze real-time performance.

Integrations: Easily integrate with systems such as Shopify and Google Sheets.

Price: $141.58+

Doubletick. io is a powerful and scalable WhatsApp marketing solution for businesses that is fast and easy to use.

10. Wappblaster:

Wappblaster is a WhatsApp Business API software for customer and marketing automation.

Things to lookout for Bulk messaging or sending messages to many users simultaneously Automated responses to provide instant replies CRM integration to better engage the audience.

Key Features:

Bulk messaging: You can send unlimited messages, videos, PDFs, and images to customer contact.

Automated Responses: You can create welcome messages and automated replies to engage customers quickly.

Integrating CRM: You can handle leads, monitor interactions, and manage customer relationships effectively.

Group Management: you can also create and manage groups on WhatsApp for better targeting of messages.

Import of Information: you can import contacts from Excel files or add them manually in the system.

Pricing: Wappblaster has multiple pricing plans available to cater to diverse business requirements.

 Wappblaster is a one-tap solution for promoting your business through WhatsApp marketing and customer engagement strategies. With an easy-to-use interface and powerful features, it can be a great tool for businesses looking to capitalize on WhatsApp for marketing and customer support.

Conclusion

Choosing the right tool can make a significant difference in how you connect with your audience and achieve your business goals. From automation to analytics, these tools cater to diverse needs, but Botman is here to help! With cutting-edge features and a dedicated team to support your campaigns, Botman ensures your business stands out.